Last updated: 4 June 2025
Connect 2 Power Pty Ltd (ABN 98 689 251 983) ("we", "us", "our") is committed to protecting the privacy of personal information we collect. This policy explains how we handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following types of personal information:
We collect personal information directly from you when you:
We do not collect personal information from third parties unless you have consented or would reasonably expect us to do so.
We collect and use personal information for the purposes of:
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information is stored securely using industry-standard measures including encrypted connections and access controls.
We will retain your personal information only for as long as it is needed to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:
Some of our service providers (such as website hosting or form processing platforms) may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers comply with the APPs or are subject to a substantially similar privacy regime.
Our website uses Google Tag Manager, Google Analytics 4 and Google Ads conversion tracking. These services use cookies to measure visits to the site, enquiries made through it and the results of our advertising. You can configure your browser to refuse cookies, though this may affect site functionality.
When you arrive at our website from a Google ad, the phone number shown on the site may be replaced with a Google forwarding number that diverts to our business. If you call that number, Google records details of the call, such as the start and end time, the duration and your area code, so we can measure whether the ad led to a call.
Enquiries submitted through the forms on our website are processed and stored by Netlify, our website host, and sent to us by email.
You can opt out of personalised Google advertising through Google's ad settings at adssettings.google.com, and out of Google Analytics by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
You have the right to:
To exercise any of these rights, please contact us using the details below.
If you believe we have breached the APPs or handled your personal information inappropriately, please contact us and we will endeavour to resolve your complaint promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
If you have any questions about this privacy policy or wish to make a request regarding your personal information, please contact us:
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.